Role: Front of House Receptionist
Location: Manchester City Centre
Salary: £28,500.00 FTE per annum
Hours: Full time/Part time
We are currently looking for an experienced Receptionist to join our Front of House team in Manchester.
The team are the first point of contact for our clients both in person and on the telephone so the successful candidate will need to be both professional and approachable.
Ideally the candidate will have worked for a firm of solicitors, barristers’ chambers or other
professional services environment.
This role is based on site and can be offered on a full time or part time basis.
Key responsibilities include:
- Providing a helpful and efficient reception desk
- Meeting and greeting clients / visitors
- Answering and transferring telephone calls via a PC based VoIP switchboard system and taking messages where appropriate
- Set up of conference calls and video conferencing using all available remote meeting platforms (MS Teams / Zoom etc)
- To sign for and distribute briefs to Clerks
- Organisation of daily conference facilities and supplies
- Planning of daily conferences rooms through LEX diary system
- Organising any conference catering / refreshment requirements
- Liaising with maintenance and cleaning companies / callouts
- Ad-hoc clerical duties
Qualities Required
- Switchboard/Reception experience essential
- Proficient IT knowledge including use of Microsoft Outlook and Word.
- GCSE English and Maths (Grade C minimum or equivalent)
- Previous work experience in a professional services environment desired
- Excellent interpersonal skills with the ability to deal with people at all levels and to create and maintain good working relationships.
- Able to multi-task and work well under pressure
- Capacity to thrive in a small team environment and be a team player who gets on well with colleagues
- Willingness to represent Kings Chambers in the best possible light at all times
What we can offer you in return:
- 5 weeks holiday (plus bank holidays) with incremental allowance for long service up to a maximum of 1 additional week
- Extra day’s holiday for your birthday
- Hybrid working policy*
- Company Sick Pay (CSP)* incremental with length of service
- Cycle to work scheme
- Season ticket loan scheme
- We take a proactive approach towards training and development. All employees have their own personal development plan (PDP) which includes comprehensive training with up to three days paid leave each year to attend external training courses.
- generous pension scheme with DIS life assurance
- Private Medical Insurance scheme*
- Chambers actively promotes wellbeing for all staff and members. We have introduced a medical cash plan for all staff via Medicash which includes virtual GP appointments and an Employee Assistance Program (EAP) which gives staff access to confidential advice and support should they need it. The scheme includes an online portal and telephone counselling service
*After qualifying period
